YB Marketing Tool

Customer Growth & Communication Tool

Organize every lead, centralize every conversation, and automate the follow-up that turns interest into customers — all in one tool.

Get Started Today Inside the Tool
One system. Fewer missed opportunities.

Turn everyday business problems into a clearer path to growth.

YB Marketing Customer Growth & Communication Tool brings lead management, communication, automation, and customer follow-up together so your team can move faster without adding more disconnected tools.

Missed leads?Close more deals
Repetitive tasks?Save up to 10+ hours a week
No time to request reviews?Automate review and referral process
Feeling disorganized?Manage every customer in one place
Missed calls?Never lose a hot lead
Slow follow-up?Respond the moment a lead acts
Platform tools

Inside the Tool

This is still a full customer relationship management system at its core. It gives your team one practical place to capture leads, see every conversation, track opportunities, and keep follow-up moving.

Easily Manage Every Lead
Drag-and-drop deal tracking so you always know where each lead stands.
Centralized Inbox
SMS, email, Facebook, Instagram DMs, and live chat — all in one feed.
Automatic Follow-Up
Instantly respond when a lead takes action—no manual follow-up needed.
Missed-Call Text Back
Automatically texts any missed caller so you never lose a hot lead.
Grow into more

Start with the tool. Add what your business needs.

The platform can replace multiple subscriptions while giving you room to add marketing, scheduling, reputation, and AI tools as your needs grow.

Email & SMS Marketing
Build campaigns and automatically follow-up that nurture leads and keep customers engaged.
Reputation Management
Request reviews automatically, monitor ratings, and respond more efficiently.
Forms & Funnels
Capture leads from your website and send every submission directly into the customer growth and communication tool.
Appointment Scheduling
Let customers book online, send reminders, and sync appointments to their contact record.
Voice & Chatbot AI
Use AI to answer common questions, qualify inquiries, respond to reviews, help draft content, capture caller details, and book appointments.
Invoices & Contracts
Create, send, sign, store, and manage invoices, contracts, and important documents in one place.
Built around your business

Software plus real YB Marketing support.

Choose the level of help that fits your team. We can train you, customize the setup, support your users, or help manage the marketing workflows for you.

Built for One-Person Businesses
If you're a one man team, our tool and support team can help you run your business like you have a full team behind you.
Get Personalized Support
Monthly support included in each plan.
Replace multiple subscriptions with one.
Bring lead tracking, communication, scheduling, marketing tools and more into one connected system.
Customized setup to meet your needs.
Start with the essentials, then add features and automations. The system grows as you grow!
Common Questions

Frequently Asked Questions

Answers about YB Marketing’s Customer Growth & Communication Tool — also known as a CRM.

It is YB Marketing’s all-in-one platform for managing leads, conversations, follow-up, and customer engagement. In industry terms, it is a CRM (customer relationship management) system — we call it the Customer Growth & Communication Tool so the purpose is clear from day one.
A CRM (customer relationship management) system helps you organize leads, track conversations, and follow up so fewer opportunities fall through the cracks. YB Marketing’s Customer Growth & Communication Tool is that CRM — plus messaging, automation, scheduling, and more in one place.
It is built for local businesses and one-person teams that need a clear place for contacts, pipelines, tasks, and marketing tools without enterprise complexity.
Yes. We help configure your pipeline, import contacts, connect forms and ads, and train your team so the CRM matches how you actually sell.
Yes. We can connect form fills, call tracking, and ad leads so new inquiries land in your Customer Growth & Communication Tool with the right context.
Adoption is the goal. We keep the setup simple, train your team live, and focus on the workflows they need every day.
Yes. We can set reminders, email and text sequences, and task automations so leads get timely follow-up without manual busywork.
Yes. Monthly support is included in each plan so your team has help when questions come up after launch.
Get Started

Book a Meeting or Send Us a Message

Schedule a free 30-minute introduction call or fill out the form and we'll be in touch as soon as possible.

An introduction meeting to learn more about your business, your goals, and how we can help you grow. No commitment required.

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Send Us a Message

We respond by the next business day. Your information is never shared.

Get Started

Ask our team for a demo

See how YB Marketing’s Customer Growth & Communication Tool can organize your leads, centralize communication, and automate the customer follow-up your business needs.

Get Started Today 509-901-9735